Saturday, February 23, 2008

The Return of the Killer Windaloo!

Last entry was time ago when Mooses signed the contract for The Apartment. Living there now and if I'd tell you all about the local Amsterdam Idiot who was recommended to do the renovation, you´d become bored.  But on the other hand, I live now in an admirably central Amsterdam house, top floor with the infamous one-day-to-come terrace on the roof. Goddess, give me money to make it nice!

In the Meanwhile back at the Ranch

Got together with some blokes by the SixStars last night. The Wicked Witch from the East has managed to hump his Lady seriously again and expecting yet another cradle-event in the family. It likely is his. Happy thing, but think: bloke will race with his 20 year old latest born on Harley Davidson while he is on Harley Parkinson himself.

Something about English accent

Last years have been sad for young Britons - and Europeans in the Contact Centers in general. (worked in one, so forget reacting back like I wouldn't know). All those youngsters who got a crash-course in computer - printer - hotel - insurance - communication - technology - bullshit and a promise of a decent salary, and never ending career opportunities by just following a call script asking not to call a total time-waster callers morons even if they deserve it - are being off-shored!

<--- "Would you prefer to call our English HelpLine, sir?"

India shook the European contact center balance by de-employing our youngsters. But the English Speaking world community fought back! We do not like Indian Accent but at the local takeaway! You make marvellous Curry and we invented the Windaloo to honour your inputs!

So we file a general complaint about the dialect. Dammit, we are the English Speaking World Community! Finnish, French, Spanish, German, Hungarian (add more) accents in English are fine because we are comfortable with European kitchen. Goulash is the DayDish in the local supermarket more often than Biryani. Proves our point, does it not?

If you want, press...


European Companies cherish the diversity of smoking-is-allowed-and-kids-are-trained-at-home culture and allow all dialects to flourish. Potatoes equal Earth Apples. Mooses likes Peruna. May there be Choice! Imagine being English, calling for help with your home computer (likely not Mac but some crap running Vista) and the first choice is the dialect:

If you want to be helped in English with German accent, press 1
If you want to be helped in English with French accent, press 2
If you want to be helped in English with Spanish accent, press 3
If you want to be helped in English with Turkish accent, press 4
If you want to test and report on our English accent, press 5 and we connected you to our English HelpDesk.

Goulash --->

If you want to be helped in English with no accent, dial our English HelpDesk. Dialing numbers can be found at xxx.com. Our English HelpDesk has no clue what you are talking about, but no accent either. Calls are charged GBP 1,30 per min. to finance our Windaloo, Gulash and Bombay.

For any other accents, press 9. Our personnel will try to cope with you being a total time-waster and not call you a moron.

Mooses says: Finnish Carelian accent in English is Heavenly!

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